Applicant Portal

Discover the LMP Group: Inspiring Ambition Across the UK

 

At the LMP Group, we are driven by a singular mission: to inspire ambition. Our three distinct companies – LMP Education, Inspire ATA, and LMP Action – work together to create a profound educational and social impact throughout the UK, fostering positive and sustainable development through collaboration.

 

Since we were founded in 2004, we've grown into a dynamic team of over 180 dedicated professionals committed to making a difference.

 

Recognised Excellence

• Our commitment to excellence has earned us significant recognition:
• Best Companies 2 Star 'Outstanding to Work For' award 2022
• Named among the Top 100 mid-sized companies to work for in the UK and the Top 50 mid-sized companies to work for in London
• Best Training Provider 2024/25 and Best Apprenticeship Employer 2024/25 at the RateMyApprenticeship awards
• Recruiter of the Year 2024 as part of the Education Investor Awards with Supporting Education Group

 

We are also proud to hold several prestigious certifications, including:

• Disability Confident Employer
• Investors in People Gold
• Leaders in Safeguarding Gold
• Cyber Essentials
• Living Wage Employer

 

Join Us on Our Mission

 

At the LMP Group, we are more than just a collection of companies. We are a community dedicated to empowering others to achieve their fullest potential. Whether you're looking to advance your education, enhance your career, or collaborate on meaningful initiatives, we invite you to join us on our mission to inspire ambition. Together, we can create inspirational journeys and delivery excellence in education.

 

Apprenticeship Overview
This combined role supports delivery across both Administration Assistant (ST1472) (L2) and Business Administrator (ST0070) (L3). The tutor must be able to develop learners from foundational routine administration through to more autonomous business administration, stakeholder engagement, problem-solving and improvement activity.
These standards prepare practitioners who:

• Carry out routine administrative tasks that support organisational operations
• Assist colleagues with day-to-day administrative activities and business processes
• Use digital systems and software packages to input, maintain and retrieve information
• Support meetings, events and administrative functions
• Work under supervision, following established procedures and organisational requirements
• Contribute to the efficient running of teams and departments across a wide range of sectors and industries
• Communicate and interact effectively with internal and external stakeholders, customers and colleagues using appropriate methods and professional language
• Manage information, records, data and business processes efficiently

 

• Support and engage with different parts of an organization (L3)
• (Deliver, maintain and improve administrative services (L3)
• Contribute to organisational effectiveness and continuous improvement (L3)
• Develop professional skills that support progression into supervisory and management roles (L3)

Core capabilities include:

• Administrative support and office procedures
• Information security and confidentiality
• Professional behaviours and teamwork
• Digital and IT systems usage, including IT systems and digital productivity
• Data entry, data handling, record management and document management
• Communication, stakeholder service and stakeholder engagement
• Planning and organisation

 

• Business administration principles (L3)
• Problem-solving and decision-making (L3)
• Continuous improvement and quality service delivery (L3)

Tutor/Assessor - Job Description
Role purpose:
To deliver high-quality teaching, coaching and curriculum that enables apprentices to develop the knowledge, skills and behaviours required for competent practice across both Administration Assistant (L2) and Business Administrator (L3) standards. The role supports learners to build confidence in routine administrative practice, then progress into broader business administration responsibilities, including stakeholder engagement, business operations, process improvement and professional decision-making.
Key responsibilities:
To deliver structured teaching aligned to Administration Assistant and Business Administrator requirements:

• Administrative systems and office procedures including data entry, storage and retrieval processes
• Business communication techniques
• Digital systems, business technologies, software packages and workplace technology
• Information security, confidentiality, data protection and GDPR awareness
• Organisational policies, procedures and compliance requirements

 

• Business operations and organisational structures (L3)
• Customer and stakeholder management (L3)
• Project support and process improvement (L3)
• Data management and record keeping (L3)
• Communication and professional conduct (L3)

To facilitate development of:

• Accuracy and attention to detail
• Digital confidence and workplace readiness
• Teamworking and collaboration
• Organisation, planning and prioritisation
• Professional and business communication skills
• Customer and stakeholder service

 

• Problem-solving and initiative (L3)
• Continuous improvement mindsets & professional judgement (L3)

To support apprentices to:

• Apply learning within administrative roles
• Demonstrate competence in routine business support activities
• Develop confidence in professional workplace environments
• Prepare for apprenticeship assessment and EPA requirements
• Build portfolios of workplace evidence

 

• Apply learning to business operations (L3)
• Lead or contribute to improvement projects (L3)

To embed:

• Professional behaviours and workplace conduct
• Health, safety and wellbeing
• Continuous professional development
• Equality, diversity and inclusion
• Data protection, GDPR and confidentiality

 

• Professional ethics and integrity (L3)
• Customer-focused service standards (L3)

Essential occupational competence:
Tutors must demonstrate current, relevant sector experience, typically in:

• Office and clerical support functions
• Customer-facing administrative environments
• Business support operations and business support functions
• Office management & customer service operations (L3)

Experience of:

• Diary, meeting and event administration
• Administrative processes, administrative systems and office systems
• Data management, records management and record keeping
• Customer, stakeholder and business communication
• Use of digital business systems, business software, software packages and digital platforms
• Process improvement activities (L3)

Knowledge of:

• Administrative principles and procedures
• Information management and data security
• GDPR, data protection and confidentiality requirements
• Digital workplace technologies
• Professional communication standards
• Organisational policies and compliance requirements
• Business operations & customer service principles (L3)
• Continuous improvement methodologies & administrative best practice (L3)

Understanding of:

• Entry-level administrative responsibilities & working within established policies and procedures (L2)
• Supporting efficient business operations
• The importance of accuracy, professionalism, confidentiality, customer service and stakeholder communication
• Progression routes into wider business administration careers
• How business administration contributes to organisational effectiveness and continuous improvement (L3)

Typical prior roles:

• Business Administrator
• Office Manager
• Executive Assistant
• Team Administrator
• Business Support Manager

Key Differentiator
This combined role requires a tutor who can support learners at two distinct stages of administrative development:

• (L2) Foundational administrative practice, including routine administrative tasks, office procedures, digital confidence, customer service, professional behaviours, accuracy and working within established procedures

 

• (L3) Broader business administration practice, including greater autonomy, business operations, stakeholder engagement, problem-solving, decision-making, project support, process improvement and contributing to organisational effectiveness

Tutors must be able to:

• Support learners who may be entering their first professional role
• Develop confidence in workplace communication and organisation
• Teach practical administrative fundamentals that can be applied across all sectors
• Build strong habits around accuracy, professionalism, confidentiality and customer service
• Prepare apprentices for progression into Business Administrator and other business support occupations
• Demonstrate strong understanding of business operations across multiple sectors
• Translate workplace administration into practical learning
• Use coaching skills focused on business improvement and professionalism (L3)