Applicant Portal

About the Role: 

We’re looking for an experienced ICT Field Engineer to join our dynamic team, providing hands-on technical support and guidance to schools across the London area. If you thrive on solving challenges, love variety, and enjoy engaging directly with end-users, this role is for you! 

As an ICT Field Engineer, you’ll: 

• Support schools on-site daily, resolving ICT issues and ensuring seamless operations, building trusted relationships with school staff. 

• Provide remote assistance via our ICT Service Desk when required. 

• Troubleshoot and resolve issues with Office 365 applications, Google Workspace, and network infrastructure. 

• Participate in ICT projects, including network upgrades and security enhancements. 

• Respond to critical incidents, implementing temporary or permanent solutions for server, switch, and internet failures - or even physical disruptions like floods. 

Work-Life Balance That Matches School Life: 

This role is offered on a Term Time Only basis, aligning with school term schedules. This means you’ll enjoy the same holidays as the schools you support, providing a unique opportunity to balance your professional life with personal commitments - perfect for candidates who value having school holidays free. 

About You:

If you can demonstrate the following, we’d love to hear from you:  

• You will have excellent verbal and written communication skills, when delivering a professional level of communication to school accounts we work with. 

• You'll need to have an attention to detail, taking pride in the quality and accuracy of the work which you produce for our clients. 

• You'll be a great collaborator, with the ability to work productively and build relationships with internal business users and external vendors. 

• Some prior experience in a similar Finance role supporting clients will be advantageous. 

• Willingness to undertake an Enhanced DBS check.