About the Role
As an Education Advisor, you will be a key member of our Education Quality team, acting as the first line of quality assurance across our tuition provision.
Working closely with tutors, internal teams and senior stakeholders, you will support attendance, engagement and learner progress, while ensuring our tutors feel supported, developed and valued. This is a hybrid role, with a mix of home working and time based from our Farnborough office.
Key responsibilities include:
- Monitoring learner attendance, engagement and progress
- Observing lessons and reviewing tutor reports, providing clear and constructive feedback
- Supporting tutor development through training and ongoing quality conversations
- Ensuring high standards of safeguarding, compliance and data protection
- Maintaining accurate records using CRM and internal systems
- Acting as a trusted point of contact for tutors, providing a high level of customer service
- Supporting continuous improvement across our education provision
This role would suit someone who enjoys balancing quality, people support and process, and who takes pride in delivering a calm, professional and reliable service.