| Job Responsibilities |
| Programme leadership |
| Performance management of team including Performance Managers, ensuring contractual targets and objectives are met in terms of timely success rates, non-starters, referrals and progressions |
| Direct responsibility for the recruitment, management and support of a team of Performance Managers and Apprenticeship Tutors |
| To lead a team of Performance Managers and Apprenticeship Tutors, setting/reviewing monthly KPIs to ensure the timely completion of all elements of the apprenticeship programme including functional skills and additional learning support where applicable |
| Responsible for continual staff training to ensure consistency of processes and practices to meet funding, regulatory and inspectorate requirements and to always meet compliance |
| To undertake monthly one to ones to appraise and coach the Performance Managers to feed into their personal development plans and the Quality Improvement Plan |
| To support the development of the Performance Managers and ATs, both new and existing, ensuring they follow funding guidelines as set by the ESFA and up to date inspectorate requirements |
| To train new Performance Managers and ATs in BPN systems and policies, induction to the business including ILPs and Additional Learning Support, mentoring and functional skills and IT systems including Bud |
| Address under performance and implement corrective methods following HR processes and procedures |
| Supporting business growth; working alongside the sales department to maximise new business sales and learner recruitment |
| Ensure all learner qualifications are claimed on successful completion |
| Support on the introduction of new Standards Apprenticeship programmes |
| Allocation of tutors to apprentices as they are onboarded |
| Teaching Learning and Assessment |
| Conduct regular observations of teaching and learning in the field |
| Share teaching, learning and assessment (TLA) good practice and celebrate learners’ and others’ successes |
| Ensure high levels of learner attendance in all eLearning sessions and monitor tracking of individual learner progress |
| Monitor Health & Safety checks as appropriate to ensure they are current and kept so |
| Monitor the delivery of functional skills (supporting the Performance Managers/Apprenticeship Tutors) for learners to be able to continuously develop their English and maths skills and/or to achieve the level required by their employers and programmes and carry out all monitoring and claiming activities |
| Maintain records and deliver reports as required by the SLT including those from Bud as required |
| Quality Management |
| Be responsible for the programme performance against key performance indicator (KPI) measures reporting any issues to the Quality Team |
| Input into the annual departmental SAR and prepare Quality Improvement plans for each programme and ensure these are actioned in collaboration with the Quality Team |
| Ensure and maintain standards and quality by engaging with and using BPN quality systems |
| Contribute to the evaluation of TLA procedures to enhance the learner experience and support Continuous Professional Development (CPD) |
| Ensure team meetings are held to standardise practice, share information and good practice, and plan and implement improvements in collaboration with the QCI Manager |
| Work as part of the Department’s lesson observation team to support continuous professional development and enhance learner experience |
| Co-ordination and Support |
| Work closely with the other Delivery Managers and Performance Managers, Sales, Marketing, Compliance, Exams, Finance and Administration Teams to ensure cohesive approach to the learner experience from application to completion |
| Support the Team as required to ensure the smooth running of apprenticeships |
| Supply information to employees and employers to support apprenticeship programmes |
| Visit Performance Managers and their teams face to face, as required. Setting up and leading meetings with the PM’s and attending and supporting with regional meetings |
| Continuous Professional Development |
| Work towards understanding the role of the Head of Apprenticeship Delivery and their responsibilities through shadowing and mentoring to be able to deputise and support when required |
| Participate in staff development activities to support Continuous Professional Development (CPD) and keep a Professional Development Portfolio (PDP) to evidence personal development and impact on practice |
| Actively participate in BPN performance management processes, including appraisals to support personal and professional development and enhance learner experience |
| Administration |
| Assist with all relevant documentation to progress apprentices, measure intent, implication and impact and share information |
| Maintain documentation that records the progress of candidates on programme against specified targets |
| Other |
| Ensure all safeguarding policies and procedures are followed |
| Work to ensure health and safety is always maintained for all |
| Any other duties connected with the post as are reasonably required from time to time |
| Support and promote equality and diversity at BPN to ensure equality of opportunity for all |